Privacy policy

Last updated: December 18, 2025

AJINGCHA operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). AJINGCHA is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term “personal information,” we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified.

We may collect or process the following categories of personal information, depending on how you interact with the Services and as permitted or required by law:

  • Contact details including your name, billing address, shipping address, phone number, and email address.

  • Financial information including payment card details, transaction details, form of payment, and payment confirmation.

  • Account information including account credentials, preferences, and settings.

  • Transaction information including products viewed, added to cart, purchased, returned, exchanged, or canceled.

  • Communications with us including customer support inquiries.

  • Device information including IP address, browser type, and device identifiers.

  • Usage information including how you interact with or navigate the Services.

Personal Information Sources

We may collect personal information from the following sources:

  • Directly from you when you use the Services or communicate with us

  • Automatically through cookies and similar technologies when you access the Services

  • From service providers who help operate our store and Services

  • From partners or other third parties, as permitted by law

How We Use Your Personal Information

We may use your personal information to:

  • Provide, tailor, and improve the Services, including processing payments, fulfilling orders, shipping products, managing accounts, and facilitating returns or exchanges

  • Marketing and advertising, such as sending promotional emails and showing relevant ads

  • Security and fraud prevention, including protecting accounts and transactions

  • Communicating with you, including customer support and service-related messages

  • Legal reasons, including compliance with applicable laws and enforcement of our policies

How We Disclose Personal Information

We may disclose your personal information:

  • With Shopify and service providers who support payments, analytics, fulfillment, customer support, and website operations

  • With marketing and advertising partners, in accordance with their privacy policies

  • When you direct or consent to such disclosure

  • With affiliates or during a business transaction

  • To comply with legal obligations or protect our rights and users

Relationship with Shopify

The Services are hosted by Shopify. Shopify collects and processes personal information about your interactions with our store to provide and improve the Services. Your information may be transferred to and processed in countries outside your residence.

To learn more about how Shopify uses your personal information and your rights, visit:
https://privacy.shopify.com/en

Third-Party Websites and Links

The Services may include links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Children’s Data

The Services are not intended for children, and we do not knowingly collect personal information from children under the age of majority. If you believe a child has provided us with personal information, please contact us so we can delete it.

Security and Retention of Your Information

We use reasonable safeguards to protect your information, but no system is completely secure. We retain personal information only as long as necessary to provide the Services, comply with legal obligations, and enforce our policies.

Your Rights and Choices

Depending on where you live, you may have rights to:

  • Access or know what personal information we hold

  • Request deletion or correction of your information

  • Receive a copy of your data

  • Opt out of the sale or sharing of personal information for targeted advertising

  • Manage communication preferences, including unsubscribing from marketing emails

You can exercise these rights by contacting us.

International Transfers

Your personal information may be transferred, stored, and processed outside your country of residence. Where required, we rely on appropriate legal safeguards for such transfers.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.

Contact

If you have any questions about this Privacy Policy or our privacy practices, or wish to exercise your rights, please contact us at:

Email: support@ajingcha.com

For the purposes of applicable data protection laws, AJINGCHA is the data controller of your personal information.